In reality, it doesn’t take much for a company to place an ad and start taking service calls. People are always looking for help with their home’s heating and cooling needs, so that means even the newest and least experienced company’s phone is sure to ring. Unfortunately, this means there are always plenty of unscrupulous providers out there willing to take your hard earned money.
Today we’re going to talk about how you can protect yourself by hiring someone you can trust with your home. These tips can help you find any type of service company, from HVAC to landscapers.
- Turn to your family and friends for their best recommendations. Ask them who they would use again and who they would suggest you try out. This is always a great place to start because they will offer you unfiltered information that is always in your best interest. Make this the first stop on your search for service providers.
- Online reviews can be a rich source of information, so search around for reviews and ratings. This can include places like Yelp, Google Reviews, and the Better Business Bureau. Keep in mind though, that even great companies can get some negative reviews. What you’re looking for is multiple bad reviews that are recent and seem legitimate.
- Once you have a couple companies in mind it’s time to give them a trial phone call to see how they treat their customers. Essentially, you just need to call them up, ask questions, and note how you’re treated. Are they polite? Do they rush you off the phone? Do they answer your questions fully?
Only after you find a company that has earned a good reputation and treats you well on your trial phone call should you make that all-important first appointment. Be sure to pay attention to your experience so you can share that information with other consumers looking to make an informed decision. By offering reviews on your experience, other customers can avoid negative interactions with below-par service providers!